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Support
หน้าช่วยเหลือ Hosting-international.com: support page. Questions and answers about services, sale and technical issue of web hosting and domain. Video "how to" and tips.

Contact now: info@hosting-international.com (Thai only Telephone 0846363279)



This page is constantly under development. Our system is simple to be used. Don't need a special knowledgebase. Beside few Q&A you will find some videos. For all the rest please contact us by email info@hosting-international.com for any kind of inquiry, speed@hosting-international.com for free consults about AMP HTML and how to speed up your website, sales@hosting-international.com for concerning and support about buy domain and hosting present or future purchase, support@hosting-international.com for support
or using this form:







Write down here the above number:





Support


Payment

Payments: you can pay with a bank transfer after receiving the invoice, you can pay with debit/credit card directly online or Paypal.
With debit/credit card some products will be activated immediately, other within 12 hours (in few cases propagation can take longer). All transactions are in a secure environment.
To pay with debit/credit card choose pay with credit/debit card - Paypal. It is not necessary to be Paypal member. It is enough to have a card. In the upper part of the invoice there will be an orange button/link "checkout" and you will enter the payment system. There you can choose to pay with Paypal (if you are a member) or with your card without became a member of Paypal.
After you paid with credit/debit card, Paypal maybe ask you to choose a password to sign in with Paypal or cancel. You can cancel if you don't want to sign in with Paypal. It will cancel only your sign in, it will not cancel the payment that you already done.
You can use Verified By Visa and Mastercard Securecode with debit/credit card choosing 2checkout. No need to be member of 2checkout just use your card by clicking on the invoice up right "Make one off payment"
You can choose also from the invoice how to pay.

Promotions: we actually have promotions on "Wise Hosting" and "Lady Hosting" that consist in 50% discount on domain price if you buy also a domain. To get this discount you must insert the coupon code before checkout: 50launchH2 for wise hosting and 50launchLH for lady hosting.
Another promotion will grant you 10% discount on any domain you buy from now till 31 May 2017. The code is: COUPON10% One offer a time.

Withholding tax: if for tax purpose you need to produce the certification of paying the 3% as withholding tax, send to sales@hosting-international.com the details and specify the number of invoice. You will receive instruction. Once hosting-international.com will receive the form nangsurapronghaknatichiai matra 50 tawip (หนังสือรับรองหักภาษี ณ ที่จ่าย) we will credit back the 3% to you.

Original: all the invoices of our sales are recorded and printed in our accounting. If you need an original with signature send an email (sales@hosting-international.com) with the number of invoice and address. You will receive the original by mail.

Credits: if you have some credits in your account you can check the amount of your credits by clicking "Notification" (up right) in the "Client Home" page. See image (click to enlarge):

Locate funds

cPanel

We use cPanel to manage the hosting. The official documentation is here
Or contact us for assistance on cPanel.


Video

All videos can be also seen in Youtube by clicking the title. All videos have English subtitles.


Last Note

We are preparing more tips and video, please come back again.

Thank you.

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info@hosting-international.com 2016© we are 130km from Bangkok: 339/753 M. 12 Nongprue Banglamung 20150 Pattaya Chonburi Thailand Tel. +66846363279 (Tel. Thai language only)

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